North York General Hospital Outpatient Services Centre

North York General Hospital (NYGH) is a multi-site, healthcare provider located in Toronto. In 2018, G architects was awarded a fit-up project that transformed an existing warehousing facility into an outpatient services centre. The goal of the Outpatient Services Centre renovation was to continue NYGH’s patient-centred quality care embedded within the community fabric as a satellite hub.

Patient dignity, barrier-free design, home-like and friendly interiors, intuitive wayfinding strategies, natural daylight, and patient-first design was central to the project. Right down to the proposed interior finish and material strategy, the design provides a bright and friendly environment, reducing stigma and creating a calming affect for those who are prone to stress and behavioral issues.